Account Management
Manage your account details, subscription, billing, payment methods, invoices, and notification preferences.
Manage Helpdesk Subscription
You can view and manage your helpdesk subscription from the Zaetoon Dashboard, including your current plan, available features, usage limits, and subscription options. Sign in to your account from the main Zaetoon website. Click Dashboard in the top...
Manage Payment Methods
You can view and manage your payment methods from the Zaetoon Dashboard, including adding new cards and managing existing ones. Sign in to your account from the main Zaetoon website. Click Dashboard in the top-right corner. From the Home page, click...
Manage Invoices
You can view your Zaetoon invoices, access payment receipts, and add billing information for future invoices from your account dashboard. Sign in to your account from the main Zaetoon website. Click Dashboard in the top-right corner. View Your Invoi...
Manage Account Information
You can manage your account information in Zaetoon Helpdesk to update your profile, change your password, configure language and theme settings, and generate an API key. From your Helpdesk, click your profile picture in the top-right corner and sele...
Manage Notifications
Notifications keep you informed about important activity in your Zaetoon Helpdesk, such as new messages in conversations you follow or are assigned to, contact and form activity, and changes to your team or inbox assignments. You can view your notif...
Change Account Status
You can change your account status in Zaetoon Helpdesk to indicate your availability to other agents. From your Helpdesk, click your profile picture in the top-right corner. Under Status , select one of the following options: Online: Indicates that...